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Gleesia was founded in 2021 by industrial designer Alisa Rosen and entrepreneur Stefan Jerin. We work directly with master craftsmen to deliver designer-quality, handcrafted modern pendant lights and chandeliers at more accessible prices. Key advantages include UL/CE certification, 4-year warranty, pre-installed LED modules, full customizability (number of lights, height, finish), free shipping on most U.S. orders, and personalized support. We offer exceptional value without compromising on quality or craftsmanship.
Gleesia specializes in high-ceiling and multi-story spaces, including staircases, foyers & entryways, kitchen islands, dining rooms, living rooms, and commercial lobbies. Most fixtures support sloped ceilings up to 45°. Our standard configurations are designed for taller ceilings (12 ft+), but we also offer custom cable lengths to fit your specific space.
Yes. Almost all Gleesia pendant lights and chandeliers are fully dimmable from 10–100%. They work smoothly with most standard leading-edge and trailing-edge dimmers — no additional hub or smart system required.
Each product page includes a detailed Ceiling Height & Placement Guide table with recommended minimum ceiling heights and use cases. Please measure the vertical distance from your ceiling mounting point to the floor or table surface. If you’re unsure, email us at sales@gleesia.com with your ceiling height and room type — we’ll recommend the best configuration or suggest custom options.
Most Gleesia fixtures are hardwired installations. We provide detailed installation instructions and recommendations. For safety and compliance with local building codes, we strongly recommend hiring a licensed electrician. Many models include hardware for sloped or vaulted ceilings.
Yes! Most products support customization for quantity of lights, hanging height, finish, and drop style. Please contact sales@gleesia.com before ordering with your space measurements. We can provide quotes and mockups for custom requests.
Standard shipping is free on orders of $500 or more; orders under $500 pay a flat $60. In-stock pieces are dispatched within 1–3 business days and custom pieces within 3–7 business days. After dispatch, delivery to the United States and Canada takes 2–4 weeks (ocean freight, then FedEx or UPS to your door), and delivery to all other destinations takes 3–10 business days by air express. Expedited air shipping (2–6 business days) is available for an extra fee; email us for a quote. Gleesia pays import duties, taxes and customs fees, so the price at checkout is final. See our Shipping Policy for full details.
You have 30 days from delivery to request a return. The piece must be in original sellable condition, not permanently installed, and in its original packaging with all parts. You can unbox it and briefly power it on to test it; wiring it into a ceiling or wall box, or modifying it, makes it ineligible. There is no restocking fee. For change-of-mind returns you pay the return shipping, and we refund the price of the piece; the shipping you paid on the original order is not refunded. Custom pieces cannot be returned. To start a return, email sales@gleesia.com with your order number. We confirm within 1–2 business days and send the return address and instructions once approved; please do not ship anything back before then. Orders cancelled before dispatch are refunded in full, including shipping. See our Refund Policy for full details.
All Gleesia products come with a 4-year warranty. To make a claim, simply email sales@gleesia.com with your order number and photos of the issue. We’ll handle it quickly and professionally.
No. Gleesia pays the import duties, taxes and customs fees for every destination we ship to, so the price at checkout is the final price. If a carrier asks you for payment on a Gleesia shipment, email us before paying anything.
Email sales@gleesia.com within 7 days of delivery with your order number and photos or a short video of the piece and its packaging. We arrange a replacement and pay for its shipping, and you do not need to send a damaged piece back. This applies to custom pieces too.
You can cancel any time before it ships. For in-stock orders, please contact us within 24 hours so we can stop it before processing. Approved cancellations are refunded in full within 1–2 business days, including any shipping charge you paid. For custom pieces, a refund may not be available once production has begun.
If your order has not arrived by the end of the estimated window, email us and we will update you within 2 business days. If tracking shows delivered but you have not received it, report it within 7 days of the delivery confirmation date and we will investigate with the carrier. If your order is more than 4 weeks past the estimated delivery date, you can choose a full refund or a free reshipment.
Yes. Consumers in the EU and the UK have a 14-day right to withdraw, which sits alongside our 30-day return policy. You may use whichever is more favourable. You pay the return shipping, and we refund the price of the item including the original standard delivery charge. The right does not apply to custom pieces.
Yes. All our lighting fixtures are UL certified and meet U.S. building code and home insurance requirements in most states.
Use a soft, dry microfiber cloth for regular cleaning. Crystal or glass components can usually be detached for deeper cleaning — wipe with a lightly damp cloth and allow to air-dry completely before reinstalling. Avoid abrasive cleaners.
We do not offer direct installation services, but we can recommend licensed electricians in many areas and provide detailed guidance. For complex projects or layout advice, feel free to contact our team.
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