Shipping policy

We are committed to offering you convenience when you make orders with Gleesia. Please read our shipping policy below.

Supported countries or areas:

North America United States, Canada, Mexico
Europe Austria, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (UK)
Asia & Oceania  Australia, New Zealand, Hong Kong, United Arab Emirates (UAE)


If your country is not mentioned above, it may be unable to ship due to shipping carrier, customs restrictions or other factors. If you have questions, you can contact us at sales@gleesia.com.

Notes:

  • Support orders shipping to Alaska, Hawaii and Puerto Rico.
  • PO Box address is unavailable now.


Shipping cost:

The shipping charges will apply for orders shipping to the countries or areas above.

Consumption Amount Shipping Fee
Under $500 $60/each order
Over $500  Free


Order Processing Time, Normal transit time & Expedited transit time:

  • We are responsible for shipping the items of your order to the shipping address as ordered directly. On average, orders take 1-3 business days to process and ship out after purchase.
Countries Standard Transit Time  Expedited Transit Time
United States Within 10-18 business days Within 2-6 business days
Canada/ Mexico Within 10-15 business days Within 2-6 business days
United Kingdom/ Ireland Within 3-9 business days Within 2-4 business days
Germany/ France Within 3-9 business days Within 2-4 business days
Australia/ New Zealand Within 3-8 business days Within 2-5 business days
United Arab Emirates(UAE) Within 3-8 business days Within 2-4 business days
Hungary, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland Within 3-8 business days Within 2-4 business days

 

  • Owing to the influence of COVID-19 and customs inspection on shipments, sometimes the orders may be delayed.
  • If you would like to expedite the shipment, please contact us at sales@gleesia.com to consult the specific expedited fee.


Shipping Methods:

  • Shipping methods: DHL/UPS/FedEx/Ocean Shipping

 

Order Cancellation:

Orders may be canceled prior to shipping. A full refund will be issued within 1-2 days after you contact us promptly to cancel your order. Once your order has been shipped, your cancellation request will not be denied.

Taxes & Duties:

For any possible taxes or duties, they are not including in the shipping during your purchase. As the buyer, you will be responsible for them when the fees occur. Please contact your local customs office for further details on fees.

Order Tracking:

When your purchase is shipped, we will send you a shipment confirmation via email at sales@gleesia.com first, allowing you to track your order.

Email & Phone:

sales@gleesia.com